Complete Restoration & Cleaning Services is a 24/7 Restoration Cleaning company located in Muskegon, Michigan and was established in January, 2009.
We provide our services in the Muskegon, Oceana, Ottawa, Newaygo and Kent counties. We work outside this area when the opportunity arises.
Mission Statement: At Complete Restoration & Cleaning Services our mission is to restore a peace of mind while creating healthier, safer environments for our customers with integrity, compassion and professionalism.
At Complete Restoration & Cleaning Services, our Core Values guide every decision we make and every home or business we restore. They shape how we serve our customers, support our team, and care for our community.
Empathy-We treat every customer with compassion, listening to their needs and guiding them with understanding during stressful times
Integrity-We do what is right, even when no one is watching, building trust through honesty, transparency, and accountability.
Pride-We take ownership in our work, delivering professional results and caring for every property as if it were our own.
Education-We are committed to continuous learning and sharing knowledge, empowering our team, our customers, and our community with the best solutions.
Our most important goal is to make sure the Customer and their property are being treated with the utmost respect, communicated with from the beginning through the end of each project, and to provide professional workmanship. We believe our key to success has been our attention to customer service, our honesty & integrity and our taking great pride in the work that we provide to each customer.
We provide emergency services for Water, Fire, Smoke damage clean up, Mold Remediation / Clean up, Odor Removal & Deodorization services, Biohazard Clean up, along with Power Washing services.
We will work with you and your insurance company through out any project. We use the latest software version of Xactimate, so we can send Estimates, Photos, Documentation of entire project directly to the assigned insurance adjuster which makes the claims process and the communication more efficient.
Service Area
Our Certifications
We are strong advocates of industry certifications, continuing education and training for the services we provide to our customers. Our certified technicians are professional, responsive, highly skilled and detailed.
Our Memberships
We are proud members of the following organizations:
- NORMI (National Organization of Remediators and Mold Inspectors)
- American Red Cross – Adult and Pediatric First Aid/CPR/AED and Bloodborne Pathogens Certified
- White Lake Area Chamber of Commerce
- Muskegon Lakeshore Chamber of Commerce
- American Society of Employers (ASE)
- Chamber Alliance of Mason County